We want to give our customers the best possible service so with that in mind, we’re giving you the option to update your existing e-money account to a new bank account.
These new accounts are provided by ClearBank Limited and are FSCS-protected.
With a bank account rather than an e-money account, you can make payments to and receive payments from anyone in the UK.
This will be welcome news for some of you who’ve told us that you need to make payments to a pension provider but they don’t accept payments from e-money accounts.
You can read more about FSCS protection and what’s covered at the FSCS website: www.fscs.org.uk