Open Access

I got my SMS verification code wrong multiple times – what should I do?

For your security, we only allow a limited number of attempts to enter the SMS verification code correctly. If you are having difficulties, you can request a new SMS, which will contain a new code and provide you with several further attempts.

To stop hackers abusing this feature, there is a limit to how many SMS codes you can request in any 24 hour period. You shouldn’t reach this, but if you do, you can try again the following day.

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