Card Reader POS

What do the various onboarding status types on the Terms and Conditions page mean?

The meaning of the different status types is as follows:

  • Available – You will see this status if you have not yet been onboarded to use Tide POS
  • Pending – This means your onboarding process to use Tide POS is underway between Tide and our payment provider
  • Active – You’ll see this status when you have been successfully onboarded and Payment Links is available to use
  • Unavailable – If you see this status, it means that your member access has been deactivated, usually as a result of regulatory obligations that we have to comply with. Should this occur, then our Member Support team will work with you to resolve the issue.

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