Tide Logo

Start Your Business

Business Accounts

Credit

Business Tools

Support

Tide Logo
Tide Logo
Tide Logo

Get started with your registered domain and email addresses

Do you have Be Online already?

If yes, you can register a domain name for your website and create up to 3 email addresses under it.

Scroll down an learn how to:

  • Register and manage your domain

  • Create and access email addresses

  • Must-knows about your domain and emails

Register your domain name

If you don't have a domain name yet, you can register one through Be Online. You'll see the Domain panel on your Dashboard when you log in:

  1. Click on Pick a domain and use the search option to see if the one you prefer is available

  2. Keep in mind that your domain can end in .com, .biz, .co.uk, .me, .me.uk, .name, .net, .org or .org.uk

  3. Select the domain you'd like to register and follow the instructions from there

For full details, check out the video on the left.

The registration normally takes 2 - 24 hours, and you'll receive an email once it's complete. Meanwhile you can keep preparing your business' website in the Website Builder.

Map your domain to your website

Map your domain to your website

Mapping your domain name to your website means connecting the web address you own, for example, yourdomainname.co.uk, to the place where your website’s files are hosted. This tells the internet which website to open when someone types in your domain name.

  1. In the Website Builder, head to Site Settings > Domain mapping

  2. Click on Map a domain or the red '+' button

  3. Map your domain using your domain provider's control panel. Control panels differ between providers but the process remains the same

See the full domain mapping instructions from our partner - BaseKit.

Must-knows about your domain

Must-knows about your domain

  • For any settings to take effect, you must Publish your website from the Website tab on the left of your screen

  • Your SSL certificate will be issued automatically. You website will start showing as secure within 24 hours

  • If you need any help with your domain, tap Support in the app or email us at hello@tide.co

  • If you've purchased your domain through Be Online and cancel your subscription, you'll keep the domain by the end of the one-year period. If you've purchased it elsewhere, you can keep managing it with the provider

Create an email address

Create an email address

With your registered domain name, go to your site builder's dashboard and:

  1. Click on Mailboxes in the left-hand menu

  2. Select Create a new mailbox

  3. Enter a username and set a password

Here's an example of how your email address may look: example@yourdomainname.co.uk.

Access your email inbox

Access your email inbox

On Webmail

If you have an email app on your device

  • An email app is an app on your phone, tablet or computer that lets you easily send, receive, and organise emails in one place. This could be Apple Mail, GMail, Outlook, Mailbird or another app of your choice.

  • You'll find the set up instructions on your dashboard, under Mailboxes. Follow them to access your email through an email app.

Must-knows about your emails

Must-knows about your emails

  • Email addresses using your domain name are available only for domains purchased through Be Online

  • Your username and password are the ones you create when setting up the mailbox. If you forget them, you can view or reset the password in your site builder's dashboard under Mailboxes

  • Back up your email data. Do this regularly, so you can recreate your correspondence at any time, even if you cancel Be Online in the future

  • Each email account comes with 5GB of storage by default and uses SPF, DMARC, and DKIM authentication methods. These are security tools that help protect your email from being spoofed or marked as spam. They make sure the emails you send are really from you and not from someone pretending to be you

Find more support for your business: