Work from anywhere with your virtual office address

Your virtual office address can be used for Companies House's record and all your business letters.

It's available for your company director, secretary, subscribers, or person with significant control in a company.

This guide shows you how to:

🔗 Get your virtual office address

🔗 Understand what your virtual office address includes

🔗 Oversee your virtual office address payments

Your virtual office address gives you

An official registered address at Companies House for all official correspondence

A legal address for HMRC correspondence

Same day mail scanning sent directly to your email address

A professional and stable business address, no matter your office location

The ability to work from anywhere while keeping an official address

The ability to keep your personal address private instead of linking it to your business

Get your virtual office address

Virtual office addresses are popular with home-based businesses, or entrepreneurs who are overseas and in need of a legal UK address.

If you’re the director of a Registered Business

You can get yours when you incorporate a new company through our company formations service

If you’re a Sole Trader

You can get yours through our partner Hoxton Mix

Companies House’s hours are 9am to 5pm, Monday to Friday. If you apply during business hours, you should get your certificate of incorporation within a few hours or the next business day.

What happens if you're unable to offer me a Tide account?

If we successfully incorporate your company, but have been unable to offer you a Tide account, then your virtual office address subscription will be held directly with Hoxton Mix and not through Tide.

Hoxton Mix will contact you directly, though they may ask you to change your registered office address and not use their service.

You can see this in more detail in our virtual office address Key Facts Document (which forms part of the Hoxton Mix Virtual Office Address Terms and Conditions).

Your address and mail service

Your registered office address is:

86-90 Paul Street, London, EC2A 4NE

Our provider, Hoxton Mix, will open all mail you receive.

Official mail will be scanned and emailed to you on the same day it’s received. Unofficial mail, such as advertising, will be returned to the sender.

They won't collect or forward your mail, except cheques which will be posted to your personal address.

Your virtual office address payments

If you are paying monthly, we'll collect your payment on the date of the month your company was incorporated.

For example, if your company was incorporated on 12 July, your first payment will be taken on 12 August as payment in advance for 12 August to 11 September.

If you are on yearly billing, you will be billed on the anniversary date of your company's incorporation.

Cancelling your virtual office address

You can cancel at any time. From the date you cancel, all mail sent to the virtual office address will be returned to the sender.

Change your address with Companies House by completing an AD01 form

Tap the Support icon in your app's top left corner

Tap Messages to send us your new registered office and correspondence address

We’ll email you to confirm we’ve cancelled your subscription

Processing your virtual office address cancellation

If you cancel mid-month, you won’t receive a refund for the remainder of the month.

Processing your cancellation can take up to 3 days. To avoid being charged for the following month, please request your cancellation a minimum of 4 days before your payment date.

If you cancel your subscription, you can’t re-subscribe via Tide. However, you can set up another subscription by contacting our provider Hoxton Mix directly.