You can deposit cash into your account at any Post Office or PayPoint location – you only need your Tide card.
Post Office deposits made on weekdays are usually processed within a few minutes. Deposits made late in the day, on a weekend or Bank Holiday, can arrive in your account on the next business day..
Account recovery steps:You can’t deposit more than:
£25,000 per single deposit
£25,000 per month‘Yes, it’s me’.
£300,000 per year into your Tide account.
As a final step, you’ll be asked to take a selfie, and you’ll see a screen telling you that we’re performing some checks.
You can make multiple deposits, but the combined amount can’t be above any of the listed limits.
The Post Office have their own limits, and above amounts may vary from branch to branch.
Fees for deposits made at a Post Office:
Unlock your screen > swipe from the bottom up > go to the Tide app window and swipe it up.
£2.50 for a deposit of up to £500
0.5% of the deposit if over £500
PayPoint deposits made on weekdays are usually processed within 10 minutes. Deposits made late in the day, on a weekend or Bank Holiday, can arrive in your account on the next business day.
The minimum amount you can deposit at a PayPoint is £10, and the maximum is £500 per day.Tap ‘Support’ in your app or email hello@tide.co if you:
Fees for deposits made at a PayPoint:
Need to check with us about which email is associated with your account
Haven’t received an account recovery email or SMS
Keep seeing the ‘We’re checking your details’ screen after force-closing and reopening the app
Important: To use the Tide app, devices must run on either iOS 15 or above, or Android 10 or above.
Important: All cash deposit fees are deducted automatically, at the time of processing. The amount you’ll receive in your account is your deposit, minus the fee.
