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What is a ‘payment confirmation’?

A payment confirmation, can also be known as a ‘proof of payment’, and is a document that provides evidence of sent or received payments.  Post Office or PayPoint location – you only need your Tide card.

Being able to provide a payment confirmation document, increases transparency and accountability in financial dealings between you and your payments network. made on weekdays are usually processed within a few minutes. Deposits made late in the day, on a weekend or Bank Holiday, can arrive in your account on the next business day.

You can’t deposit more than:

  • £25,000 per single deposit 

  • £25,000 per month

  • £300,000 per year into your Tide account. 

You can make multiple deposits, but the combined amount can’t be above any of the listed limits.

The Post Office have their own limits, and above amounts may vary from branch to branch.

Fees for deposits made at a Post Office:

  • £2.50 for a deposit of up to £500

  • 0.5% of the deposit if over £500

PayPoint deposits made on weekdays are usually processed within 10 minutes. Deposits made late in the day, on a weekend or Bank Holiday, can arrive in your account on the next business day.

The minimum amount you can deposit at a PayPoint is £10, and the maximum is £500 per day.

Fees for deposits made at a PayPoint:

  • 3% of the deposit amount

Important: All cash deposit fees are deducted automatically, at the time of processing. The amount you’ll receive in your account is your deposit, minus the fee.

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