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What do I do if I think I've been defrauded?

  1. Sign up to Tide Accounting and connect your account to HMRC via MTD

  2. Add VAT rates for each of your transactions

  3. Tide Accounting will automatically calculate your VAT liability

  4. Review your submission

  5. Submit your return to HMRC directly from within the Tide platform

If you think you've been targeted by a scam, call our Fraud Rapid Response team immediately. If you're calling from the UK, the number is 159. If you're calling from outside of the UK, the number is +44 20 4587 0366. Line are open 24/7 to support you whether you're uneasy about a communication or are facing an emergency. If you need to contact us another way, get in touch through your Tide app's messenger by tapping 'Support' > 'Messages'.

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Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co