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How do I deposit cash into my Tide account?

You can deposit cash into your account at any Post Office or PayPoint location – you only need your Tide card.

Post Office deposits made on weekdays are usually processed within a few minutes. Deposits made late in the day, on a weekend or Bank Holiday, can arrive in your account on the next business day. allows employers to run benefit taxes through payroll each month, via PAYE. 

You can’t deposit more than:

  • £25,000 per single deposit 

  • £25,000 per month

  • £300,000 per year into your Tide account. 

  • Phone subsidies

You can make multiple deposits, but the combined amount can’t be above any of the listed limits.

The Post Office have their own limits, and above amounts may vary from branch to branch.

  • Living accommodation provided by the employer

  • Interest-free or low-interest loans

Fees for deposits made at a Post Office:

Non-payrolled benefits must be reported with a P11D form at the end of the year.

  • £2.50 for a deposit of up to £500

  • 0.5% of the deposit if over £500

PayPoint deposits made on weekdays are usually processed within 10 minutes. Deposits made late in the day, on a weekend or Bank Holiday, can arrive in your account on the next business day.

The minimum amount you can deposit at a PayPoint is £10, and the maximum is £500 per day.

  • Reduced admin – no need to issue P11D forms at year-end, saving time and reducing the risk of manual error.

  • Transparency for employees - they’ll see the cash value of their benefits on their pay slip and pay due tax every time they receive them.

  • Accurate taxation - the correct tax is paid regularly, minimising PAYE tax code errors and underpaid tax liabilities.

How do I start payrolling benefits?Fees for deposits made at a PayPoint:

To start payrolling benefits, you must register for this with the HMRC, before the beginning of the tax year. If you don’t do this, you'll need to submit electronic P11Ds for every employee, at the end of the tax year.

  • 3% of the deposit amount

Important: All cash deposit fees are deducted automatically, at the time of processing. The amount you’ll receive in your account is your deposit, minus the fee.

Admin > Payroll > Payroll Settings > Payroll > Benefits > Update and confirm that you're registered to payroll benefits > Save. 

You can now add your payrolled benefits in Tide Payroll, and assign them to your team.

To assign a benefit to an employee, go to: 

Admin > Payroll > View Team > select an employee > Work & Pay > Benefits > select the benefit type and add details > Save.

You must record the benefit details for each employee who’ll be receiving it. This ensures accurate tracking and proper taxation through payroll or reporting.

These details include description, value and how much the employee will contribute towards this benefit. The contribution won’t be deducted from their pay slip – this could be an out-of-pocket payment made directly to the benefit provider, such as for covering dependents.

Once you set this up, it’s all automated:

  • Benefits will be populated in your payroll every month

  • Tide Payroll will work out the due tax and deductions

What is Made Good?

When you’re adding benefits for an employee, you’ll see the ‘Made Good’ field on the screen. Populate this field when you need to record payments made outside of payroll for taxable benefits reporting. It tracks contributions employees make directly (e.g., adding a partner to a medical plan) but does not reduce the taxable amount on their pay slip.

For example, if an employee has a £200 benefit and pays £100 directly, the full £200 remains taxable income, and the £100 Made Good is recorded for reporting purposes only.

You can use the 'Made Good' field to track and report taxable benefits to HMRC, ensuring compliance with P11D forms or payrolling requirements.

Learn more about this here.

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