How do I deposit a cheque?

You’ll need to take two clear images of the cheque - one of the front, and one of the back. 

Make sure:

• Be a minimum of 18 years old

• Have a valid UK mobile phone number

• Have a device that's registered to a UK App or Goggle Play store.

Sole traders or freelancers must also

• There are no other documents, objects or shadows around the cheque

• It lays flat on a dark, plain surface, under good but not too bright light; preferably, the cheque shouldn’t be placed on wooden surface

• All 4 corners of the cheque must be visible in the frame

When you’re ready to make the deposit:  

• Have a valid UK home address

• Be registered with HMRC 

Directors of limited companies must also

• In the app, tap: ‘Get paid’ > ‘Deposit cash and cheques’ > ‘Deposit cheques’. If this is your first deposit - read and agree to the Terms & Conditions.

• Enter the amount and reference, and tap ‘Next’.

• Hold your camera horizontally over the cheque while the app captures the details. At the ‘Review photo’ stage, you’ll see a black-and-white image of the cheque. Make sure that all details are clearly visible – including the account number, sort code, signature, payee name, amount, and date. If any details are unclear, please retake the cheque images.

Once you’ve confirmed that everything is correct, you can submit the cheque deposit.

• Have a valid home address in the UK or overseas

• Be registered with Companies House 

When will I receive my cheque deposit?

Cheques will normally clear in 2 business days. 

On the back of the cheque itself, make a note of the date you deposited it. Keep the paper cheque for your records.

If you’ve enabled your in-app notifications, you’ll see a message to confirm the cheque payment. It will show on your transactions timeline, and in your monthly statement - as ‘Cheque’.

• The holding, managing and/or controlling of a third party’s (client’s/customer’s) finances in the Tide account. This includes using the money on behalf of other individuals

• Insurance companies (incl. insurance brokers)

• Trading of crypto/virtual currencies

• Operating as a pawnbroker

• Extraction of precious metals and stones

• Investments (incl. real estate investments)

• Money services (such as foreign exchange, loan providers, money transfers)

• Banking services (incl. BCAs, loans, digital wallets, etc.)

• Casinos, prize draws and other betting or gambling activities

• Sale of unlicensed pharmaceuticals

• Sale or trade of cannabidiol (CBD) products

• Trading of weapons, explosives or armaments

• Unlicensed trading and processing of scrap metal

• Unlicensed waste management

• Unlicensed animal breeding

• Sale, import and export of used vehicles or heavy machinery

• Escort services and other services in the adult industry

• Bidding fee auctions

• Non-profit organisations, including charities

• Operating as, but not limited to, CICs and CIOs, PLC, LLP, Partnership, Trust.

You can read more about this in our blog post: Providing financial security for our members.