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What is an online debit card, and how can I get one?

An online debit card is non-physical, used for online payments only. The card has unique details, including a 16-digit card number that’s different to your physical card. It’s currently only available to members who have ClearBank accounts.

An online debit card shares your transaction limits with your physical Tide card, and if you’re on our Max plan, you’ll earn cashback on it too.

To request an online debit card, you must own a physical Tide card first. Your Tide card must be in an ‘active’, ‘cancelled’ or ‘expired status’. If it’s still in an ‘issued’ status, you won’t see the option to get an online debit card. 

To order an online debit card from the Tide app, go to: ‘Cards’ > ‘ Get the online tools your business needs’.

Remember, you are always in control. With Open Banking, you will not share your password and log in details with anyone other than your bank and you can revoke your consent to share this data at any time.

The Open Banking technology we use keeps your information safe.

  • Bank-level security

Open Banking uses strictly-tested software and security systems. Plus, we will never ask you to share your login details with us.

  • Financial Conduct Authority

We’re regulated by the FCA, which you have to be to use Open Banking (or the European equivalent). You can check this on the Financial Services Register

  • We’re a regulated provider

We’re directly enrolled in the Open Banking Implementation Entity directory, which means we’re allowed to provide services through Open Banking. You can also check this in the OBIE directory

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