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How to download your Account Verification Letter (AVL)

An Account Verification Letter or AVL is a formal document from Tide confirming that a member has a business account with us. It's requested in situations where a third party, like an a government agency or financial institution, needs confirmation of your account details. The letter includes:

  • The account holder’s name and the business name

  • Account opening date and its details – Sort Code and Account Number

  • International Payment details (IBAN, SWIFT Code, BIC Code) – if your Sort Code is 04-06-05

On this page you'll learn how to download this document and who it's available to.

Must-knows about your AVL

Must-knows about your AVL

  • Only Admin members can generate the letter – you can learn all about the different team roles over on this page

  • The document contains all active admins’ names at the time it’s created

  • The letter serves as proof of your Tide business account

Download your Account Verification Letter

Download your Account Verification Letter

Get it from the app:

  1. Tap Accounts > Details > Statements and documents

  2. Select Account Verification Letter

  3. Tap the Share icon in the top-right

You can then email the letter to yourself, or share it with anyone who needs it.

Or get it from Tide on the web:

  1. Open web.tide.co in your browser and you'll see a QR code on your screen

  2. In your Tide app, tap your initials in the top-left corner > Settings > Log in to web, and scan the QR code

  3. On your computer, open the left-hand menu and go to Accounts > Tide Current Account

  4. Click the (i) icon on the right and select Account Verification Letter

The letter will download straight to your computer – ready for you to use whenever you need it.

Need help or specific details to be included in your AVL?

No problem. Tap the Support icon in the top-right of your app and we'll be there for you.