By default, we’ll auto-renew your domain for you. The only reason we will not renew it is if your payment fails or you ask us to stop your subscription.
At the expiry date, if the domain has not been renewed, you will lose access to it and any services or products attached to it will cease to work. After expiry you will have up to 30 days in which you can renew the domain name and re-activate any services attached to it, at the standard renewal cost. After another 30 days, the domain name license will be suspended and will enter a 60 day grace period called the redemption period. During this time, you will have the option to keep the domain by paying an additional fee, called a redemption fee, in addition to the renewal fee. You will be able to do this in the Tide Domains portal. If you do not do this before the redemption period is up, your registration will be deleted and the domain will be made available for anyone to register.
iOS or ‘Apple’ devices
If your device is iOS and you read your emails in the Gmail app, you’ll need to set a default browser to open deep links:
Go to ‘Settings’ on your device and scroll down until you see one of your installed browser apps. Select the browser > ‘Default browser app’ > confirm your choice from the list.
With Safari, deep links take you directly to a page in one click.
Deep links you open with Chrome, Edge or Firefox, will take you to another page first, asking you to confirm if you’d like to continue with the app or in a browser.
Android devices
If your device is an Android, you can choose Chrome, Edge or Firefox as a default browser – any of these will take you directly to the deep-linked page, when you click on a deep link.
To set a default browser:
Go to ‘Settings’ > ‘Apps’ > ‘General’ > ‘Default apps’ or ‘Choose default apps’ > ‘Browser app’ > select the one you want to use.
If you have any questions about using deep links, tap ‘Support’ in the app and let us know your device and browser type. We’ll look into your query and help you.
