Our billing cycle runs from the 1st to the last day of each month, and payments are collected on the 4th.here.
If you downgrade your plan on or after the 1st of the month, we’ll still charge you for that month, and the downgrade will take effect from the beginning of the next month.SEPA countries and receive payments from them.
If you upgrade your plan, the first month you’ll be charged pro-rata – so, if you upgrade on the 16th, you’ll only pay for the days remaining in that month. Starting from the next billing cycle, we’ll collect the full monthly price of your new plan, on the 4th.
If you're on a free trial and want to downgrade, make sure to do so before the last day of the month in which your trial ends. If you downgrade after that, we’ll charge you the full price of the plan for the following month, and you’ll have access until the next billing cycle starts.
To learn more about SEPA, and how to use it to send or receive international payments, visit the dedicated FAQ page.
You can receive international payments in GBP via SWIFT (Society for Worldwide Interbank Financial Telecommunication) too.
To do this, you’ll need your SWIFT account details. You can find these in your app by tapping the ‘Payments’ tab > ‘Details’ next to your main account > ‘SWIFT’. Then tap ‘Share’ to send your details to your payors.
We will charge you 20p per payment. If you’re using one of our paid plans, we’ll start charging the 20p fee after you’ve gone over your monthly free transactions limit.
You can’t send payments via SWIFT but we will let you know if we make this possible in the future.
