Senior UX Writer with German
Location:
Germany
Department:
Product & Design
Posted:
About Tide
At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
About the team
The UX Writing team delivers clear and concise copy for Tide’s mobile and web products to help our members run and grow their business. We work closely with cross-functional teams, including Design, User Research, Product, and Engineering, to create and deliver intuitive user experiences.
About the role
We're looking for an outstanding UX Writer to drive the content across our German app. Your work will have a significant impact on the way we communicate with our members in Germany. You’ll be joining the growing UX Writing team – this is not a marketing or translation role.
Responsibilities
- You’ll own UX copy in Tide’s recently-launched German app, writing in German (and English occasionally)
- Understand business goals and user needs, then plan, develop, and deliver copy that brings the two together
- Collaborate with Design, User Research, Product, and Engineering teams to devise holistic solutions to member pain points
- Engage with senior stakeholders to support our growth in Germany
- Proactively flag issues relating to the Germany app experience
- Advocate for the value of UX writing and user-centred design across the business
- Contribute to Tide’s content design system to raise the bar for copy across Tide
- Proactively flag issues relating to the Germany app experience
- Look for opportunities to optimise our localisation processes
- Support our long-term strategy and experience quality
- Provide German proofreading support to other areas of the business when required eg marketing, CRM, SEO
What we’re looking for
- Excellent writing skills in German (and English ideally), including the ability to distil complicated concepts into easily-digestible copy
- 3+ years experience writing German copy as a UX Writer or Content Designer, ideally within a similar sector
- A data-driven approach to crafting copy
- Ability to lead projects and establish a clear direction when faced with ambiguity
- Great communication skills with all levels, including senior leadership
- Experience of managing stakeholders and balancing multiple priorities
- Experience working in an Agile environment
- Experience of using Figma and translation tools
- Passion for inclusive design and accessibility
What you’ll get in return
- 25 days holiday with the ability to buy 5 extra days per year
- We invest in your development with a EUR 1,000 professional L&D budget per year
- Statutory Health Insurance
- Statutory Pension contribution
- Parental Leave
- 3 days paid volunteering or L&D time off per year
- Mental health support through Plumm
- Flexible work from home, Tide will also contribute 50% of office equipment for your remote working – up to EUR 200.
- Work and travel globally – up to 90 days per country outside of your home country
- Team socials
- Sabbatical Leave
- Option to take your your work device as your own (eligibility applies)
Tidean Ways of Working
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
Tide is a place for everyone
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard
#LI-EP1 #LI-Hybrid #LI-Remote