Global Finance Shared Services Manager

Location: India, Hyderabad
Department: Finance

Who are Tide:

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. 

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.   

What we’re looking for:

It’s exciting times here at Tide, we are scaling and developing our product offering at a phenomenal rate and have made our first step into our ambitious plans towards international expansion and diversifying our product offering. We need someone to be proactive, take initiative and build out best in class financial reporting and control processes and procedures for our Global Finance Shared Services team.

As the Shared Services Manager you’ll be responsible for building out and taking ownership of Tide’s Global Finance Shared Services function and capability.  This includes accounts payable, accounts receivable, bank reconciliations, supplier queries, staff expenses, finance helpdesk queries and payroll of all Tide entities globally.

As the  Shared Services Manager you’ll be: 

  • Responsible for day-to-day transactional activities including accounts receivable, accounts payable (invoicing processing and payment runs), expenses and bank reconciliations within the accounting system
  • Responsible for conducting comprehensive reviews of payment batches from inception to completion for weekly payment processing, ensuring accurate verification, matching, and inclusion of supplier bank details. 
  • Collaborating with the Treasury team to facilitate timely payment processing and subsequently sharing remittance information to suppliers post-payment.
  • Collaborating closely with suppliers and internal budget owners to manage the AP process ensuring supplier bank details are verified, budget owners in the business approve invoices in a timely manner and suppliers are paid within the agreed terms.
  • Responsible for managing and processing the global payroll in a timely and accurate manner. 
  • Building the Global Finance Shared Services functions, establishing standard operating procedures and robust control and Quality Assessment framework that can be applied to shared services operations activities globally.
  • Implementing operational KPIs to measure activity and productivity
  • Assisting with preparing and collating support documentation and reconciliations for the external audit.
  • Undertaking regular balance sheet substantiation processes.
  • Assisting with weekly cash flow forecasting activities.
  • Maintain our Finance Mailboxes; reply to internal stakeholders and supplier emails
  • Collaborate with the project team for your assigned work areas for the new SAP general ledger system.
  • Identifying opportunities to streamline and improve operations, processes and productivity
  • Growing and developing the finance shared services team
  • Ad hoc support tasks as required

What makes you a great fit: 

  • Experience working in MNCs or financial services
  • Experience in a shared services function
  • Qualified accountant with 6 years+ experience
  • Experienced in working with large data sets
  • Confident in business partnering across the organisation and collaborating with departments outside of Finance. 
  • You are an autonomous worker who takes ownership of their responsibilities and requires minimal hands-on management
  • Excellent commercial acumen
  • Excellent verbal and written communication skills
  • Meticulous attention to detail
  • Ability to stick to tight deadlines
  • Exceptional organisational skills
  • Curious mind and high level of problem solving capability
  • Motivated by making a difference and getting things done
  • You would like to work in a fast-paced, startup environment
  • Personable, and able to build strong working relationships
  • Tech savvy
  • Strong Microsoft Excel/Gsheet skills
  • Experience with Xero or SAP

What you’ll get in return: 

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year. Plus, you’ll get:

  • Competitive salary 
  • Self & family health insurance
  • Term & life insurance
  • OPD benefits
  • Mental wellbeing through Plumm
  • Learning & development budget
  • WFH setup allowance
  • 25 days annual leave
  • Family & friendly leave

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.