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Ongoing Monitoring Analyst Level 2 (6 months contract)

Location: Bulgaria
Department: Customer (Member) Operations
Posted:

Who are Tide:

At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind, and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. 

Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. 

What we’re looking for: 

Here at Tide, we are looking for a driven ongoing monitoring analyst with a good understanding of Fraud and Financial Crime prevention measures. We need a passionate and experienced individual, who will help ensure Tide is taking all the relevant steps to prevent all aspects of financial crime. 

As an ongoing monitoring analyst, you will be responsible for conducting in-depth financial crime investigations, therefore you should be skilled in detecting and investigating financial crime typologies such as money muling, smurfing, fraud scams, human trafficking, terrorist financing, tax evasion and bribery and corruption. 

You will be part of our high performing Ongoing monitoring team (Investigations), reporting to Tide's Ongoing monitoring Team Leader, and have a proven track record in working to set targets and SLA's. You may also be involved in wider Financial Crime projects working with other teams across the business such as KYC, Member Support and our second line of defence team, and so stakeholder management and organisational skills are key.

As an Ongoing Monitoring Analyst – Level 2 you’ll be:

  • Investigating cases of fraud/money laundering and discovering potential links with external accounts – this may include analysis of complex networks and accounts
  • Consistently reaching 95% or above in QA/QC checks in all elements of the role
  • Liaising with law enforcement, including writing Suspicious Activity Reports (SARs) within the NCA Database where required and conducting typology and sector reviews
  • Liaising with other Financial Institutions and responding to transactional queries
  • Managing your own case load to meet performance targets
  • Supporting level 1 ongoing monitoring teams through coaching and buddying in how to identify suspicious behaviour
  • Have a keen eye for potential efficiencies and help to embed these
  • Implementing and ensuring timely compliance to new or revised standards and procedures
  • Assisting the ongoing monitoring Team Leader and Senior Analysts with other financial crime related tasks and projects as required

What makes you a great fit:

  • You have minimum 3 years of experience in a Compliance-related role, specialising in business-related anti-money laundering/fraud investigations at a leading FinTech or bank
  • You are able to work well as part of a team; decisive; goal-oriented; proactive
  • You have a good understanding of the UK regulations (including POCA, TACT) 
  • You have excellent verbal, written, and interpersonal communication skills in English
  • You are familiar with SAR reporting process through the NCA database
  • You have conducted investigations, including transaction reviews and third party referrals
  • You are able to multitask and successfully operate in a fast-paced, team environment
  • CAMS or ICA certifications would be a bonus
  • You may also have a university degree

What you’ll get in return:

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy, our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:

  • 25 days paid annual leave 
  • 3 paid days off for volunteering or L&D activities
  • Additional health & dental insurance
  • Mental wellbeing platform 
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

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