Head of Product, Expense Management

Location: London
Department: Product

About You

We’re looking for an experienced Head of Product with previous experience building a successful SaaS product for Expense Management in B2B space in the UK/Europe. You can demonstrate knowledge in expense management related to cards and non-cards, including expense insights, receipts management, virtual cards, etc. You are familiar with key customer needs, key players, and market dynamics in expense management. You have previously built and led a team of senior product managers. 

This is a unique role with an exciting opportunity to bring our global expense management vision to life and deliver a winning market proposition. You’ll be working alongside experienced product professionals and hand-in-hand with developers, data scientists, product designers, and product marketers to research, build, ship, and improve a product that wins the hearts of small businesses. 

Some of the things you’ll be doing:

  • Owning and independently defining the strategy and product vision for Tide’s Expense Management, translating product vision into strategic product roadmaps
  • Building a deep understanding of our members, including their global needs and the jobs-to-be-done, while assessing market opportunities and testing assumptions with quantitative and qualitative data
  • Identifying and prioritising innovative products which increase member value and our share of wallet
  • Owning and driving commercial outcomes for the Expense Management product vertical at Tide
  • Partnering with engineering, product design, analytics, marketing, and finance leadership to develop the operating structure and processes to deliver on business objectives
  • Managing the internal stakeholders and their requirements along with your vision for the product
  • Leading, mentoring, and developing a growing team of experienced product managers

You’ll be a great fit if:

  • You have extensive experience in product management (ideally 10+ years) and in the Expense Management vertical (at least 3 years)
  • You can experience in driving commercial outcomes through product-led growth
  • You have led and scaled a high-performing product management team
  • You have a good understanding of key players and opportunities in the market
  • You have a track record of shipping and growing consumer products at scale in a fast-growing product-focused company before, as Head of Product or similar.
  • You are obsessed with solving customer problems; you know how to apply product design thinking to product development
  • You can demonstrate analytical rigour, an innovative mindset, and an obsession with product excellence
  • You’re organised, pragmatic, and capable of leading a cross-functional team
  • You’re comfortable working in a fast-moving company where priorities can change, and processes may need to be created from scratch

What you’ll get in return:

  • Competitive salary 
  • Vitality Health Insurance, with a proactive focus on mental and physical well-being
  • Hundreds of perks and discounts through Vitality Health Insurance (fitness watches, Waitrose cashback, gym membership, etc.)
  • 24/7 Employee Assistance Programme
  • 25 days holiday with the ability to buy extra days
  • We invest in your development with a £1,000 professional L&D budget per year and ability to access thousands of resources through the Learnerbly platform
  • Referral bonus when you bring your friends to join Tide 
  • Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
  • Spacious brand new office in Liverpool street with an all-day snacks bar
  • Enhanced family-friendly leave
  • 24 hours paid volunteering or L&D time off per year
  • Flexible work from home or at the office arrangements
  • Monthly team socials (we’ve had themed bingo, online cocktail making sessions, well-being challenges and themed virtual pub quizzes)
  • Stock Options

 Who are Tide?

We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love – for too long, these customers have been under-served by the big banks.

Our offices are in London, UK, Sofia, Bulgaria, Hyderabad and Gurugram, India, where our teams are dedicated to our small business members, revolutionising business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintechs in the UK.

We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data.

We’re also one of LinkedIn’s top 10 hottest UK companies to work for.

Here’s what we think about diversity and inclusion…

We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.