Make CHAPS payments with your Tide Account

CHAPS is a payment method you can use to send high-value or time-sensitive payments in the UK. For example, buying property or making large business transfers that need same-day settlement.

Scroll down to learn:

When and how to pay your recipients through CHAPS

How much does it cost

How to troubleshoot

Must-knows

With Tide, you can send CHAPS payments of up to £1 million (subject to your your individual transfer limits)

With CHAPS you get same-day guaranteed settlement, if the payment is sent Monday to Friday, 8am–4pm (excluding bank holidays). Payments made outside these hours settle the next working day. Please note that it’s possible for some payments to take longer, if they require additional checks

All CHAPS payments are processed via the Bank of England

CHAPS payment fees

A flat fee of £15 applies to all CHAPS payments.

If you're on Smart, Pro or Max, you'll have free CHAPS payments included in your plan each month*:

Smart

2 free payments

Pro

2 free payments

Max

5 free payments

*Any CHAPS payments you make above the free allowance of your plan, will cost £15.

Send a payment through CHAPS

You can send a CHAPS payment the same way you’d make any transfer from your Tide account.

If you're sending up to £250,000, both CHAPS and Faster Payments (FPS) will appear as options. FPS is the default, as it’s lower-cost (20p per transfer) and near-instant. If you'd prefer CHAPS, you can switch to it during the payment flow

If you're sending more than £250,000, CHAPS will automatically be selected as the only available option

💡Quick tips

Use CHAPS if you're sending a UK, high-value payment and need it settled quickly – on the same working day.

Use Faster Payments (FPS) for low or regular-value payments, that you want to arrive instantly – at any time, day or night.

Recalling a CHAPS payment

If you’ve sent a CHAPS payment by mistake, tap Support in your app immediately. We can’t guarantee recovery, but we can ask the beneficiary bank to return the funds. The outcome depends entirely on the beneficiary and their bank. You can also contact the recipient directly.

CHAPS payment returned to the sender? Here's why:

CHAPS payments must include your exact account details, exactly as shown in your Tide app:

For International SWIFT payments (settled by CHAPS in the UK), that’s your full name and IBAN

For domestic CHAPS payments, it's your full name, sort code and account number

Payments with missing or incorrect details – for example, using a generic bank code instead of your Tide sort code – will be rejected and returned by our banking partner. We can��t amend these payments. If yours was returned, please ask the sender to re-send it with the correct details.