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Cancelling your Be Online subscription

Need to cancel Be Online? We're sorry to see you go.

Don’t forget to back up all your website and email data regularly, so that you can recreate your website and correspondence at any time and in case of cancellation.

Scroll down and learn:

  • How to cancel your subscription

  • What happens if you stop paying for it

  • What's next if your Tide Account is closed

On the web:

  1. Click on Tools & Services > Memberships

  2. Under Be Online, select: Manage

  3. Then click on Cancel subscription > Confirm

If your Tide Account is closed

If your Tide Account is closed

If your account is closed, your website, email, domain hosting and support could be maintained directly by one of our partners instead

Let us know if you intent to keep using your website and we will provide you with more information about the transition process. You’ll then start paying subscription fees directly to the new partner.

Please note that our partners may refuse to provide services to you if your Tide Account was closed due to a breach of applicable terms and conditions, unlawful activity or suspicion of such.