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Tide Logo
Tide Logo
Tide Logo

Understanding Own Website's requirements and limitations

Scroll down to learn about the technical requirements and limitations for your Own Website Tool. Understanding these will help make sure that your website works smoothly.

We’ll always do our best to support you, but we may not be able to step in if you use Own Website outside of these limits.

If you haven't purchased the tool yet, check out this page and see how much is it and how to subscribe.

System requirements

System requirements

Web browsers to edit your website in

Take a look at the image on the side to learn which browsers we recommend, support or not.

  • The browsers we've tested and support are Recommended

  • Tested browsers with basic problem resolution available are Supported

  • Browsers that may work but lack guaranteed support are Unsupported

Note: Microsoft Edge has known issues affecting Own Website, so please avoid using it when editing your website.

Minimum device specifications

Below, we’ve listed the oldest supported device models and operating systems, along with the minimum screen resolution you need to edit your website:

  • iOS: iOS10.x, iPhone 5 or iPad 2 and later

  • Android: Nexus 5 equivalent, Android v6 (Marshmallow) or higher

  • Desktop: The minimum resolution is 1280 x 800, and the recommended one is 1440 x 900 or higher

Content limitations

Content limitations

Pages

  • While there is no strict limit on the number of pages you can create, Own Website's performance is tested up to a total of 50 pages

  • A single folder can contain up to 20 pages

Exceeding these limits may affect the performance and support of your website.

Widgets

  • To ensure fast loading times for your website, we recommend up to 30 pieces of content (widgets and sections) per page

  • Pages with 60+ pieces of content may not be supported due to performance issues

Storing your website's files and images

Storing your website's files and images

Your files

Own Website isn’t designed to store large volumes of files, such as thousands of images or videos. There’s no fixed limit, but if you need to store a lot of files, we recommend using a specialised cloud service.

  • The supported file types are: JPG / JPEG / PNG, GIF, PDF, SVG, and WEBP

  • The maximum image size is: 10 MB per image

  • Video hosting: We recommend hosting videos on platforms like YouTube or Vimeo, then embedding them on your site using the available tools

Your images

  • There is no strict limit on the total number of images you can upload

  • We smoothly support up to 300 images, and performance may be compromised beyond that

Image size:

  • Minimum: 10 x 10 pixels

  • Maximum: There is no set maximum dimensions, as long as the file size is under 10 MB

Your slideshows and galleries

Your slideshows and galleries

  • Slideshows: Each slideshow can contain up to 10 images, and no more than 3 slideshows should be added to a single page

  • Galleries: Each gallery widget can hold up to 75 small images (around 10 KB each) or 20 large images (around 9 MB each). You can add a maximum of 2 gallery widgets per page

  • Previews: Device previews of your slideshows and galleries simulate popular devices like iPhones and iPads, but they may not exactly match how your site appears on every screen

Features and limitations

Features and limitations

  • Search ranking: Your site’s ranking depends on content quality and backlinks. Follow SEO best practice for better results

  • Extra content: Use the 'Embed' feature to add custom content – like videos, maps, forms, or widgets from other platforms

  • Domain: You can connect your own web address, for example, www.yourbusiness.com, to your site using 'Domain Mapping'. This replaces the default Own Website URL with your branded domain

  • Hosting: Fast, secure hosting is included

  • Editing: Direct HTML and CSS editing isn’t supported

Prohibited content

Prohibited content

⚠️ Do not upload content that:

  • Misrepresents your business or service

  • Is discriminatory, offensive, or promotes crime

  • Is fraudulent, false, misleading or deceptive

  • Contains trademarks, logos or other intellectual property not owned or licensed to you, including images and assets

  • Violates any laws or terms of service

  • Breaches the Tide Terms or any other terms and conditions you have agreed to with us or our Acceptable Use Policy, or could otherwise reasonably be considered inappropriate.

Tide | Do what you love.
Tide Platform Limited (Tide) designs and operates the Tide website and app. Tide is not a bank. Tide is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 under firm reference number 900843 for the issuing of electronic money and the provision of payment initiation services and account information services under the Payment Services Regulations 2017. Tide is also authorised and regulated by the Financial Conduct Authority in relation to its credit and insurance broking activities (firm reference 718743). Tide is incorporated and registered in England and Wales with company number 09595646 and registered office at 4th Floor The Featherstone Building, 66 City Road, London, EC1Y 2AL. Tide offers bank accounts powered by ClearBank® Ltd (ClearBank) (account sort code is 04-06-05). ClearBank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 754568. Eligible deposits with ClearBank are protected up to a total of £120,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme. For further information visit Home. ClearBank Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 754568). Registered Address: ClearBank, Level 27, The Broadgate Tower, 20 Primrose Street, London, United Kingdom, EC2A 2EW. Eligible deposits held in the Tide Business Current Account (powered by ClearBank) are covered by the Financial Services Compensation Scheme (“FSCS”) subject to eligibility. All eligible deposits at the same bank are aggregated to determine the coverage level for each depositor up to £120,000, therefore if you have any other product/services with ClearBank these will be aggregated. To find out more and to check your eligibility please visit: About us . Some of Tide’s members also hold e-money accounts powered by PrePay Technologies Limited (PPT) (account sort code is 23-69-72). PPT is an electronic money institution authorised by the FCA under the Electronic Money Regulations 2011 under firm reference number 900010 for the issuing of electronic money. PPT holds an amount equivalent to the money in Tide current accounts in a safeguarding account which gives members protection against PPT’ insolvency. Tide Cards may be issued by both Tide and PPT, who are licensed by Mastercard International for the issuance of cards. The issuer of your Tide card will be identified on your monthly card statement. Tide Capital Limited is an appointed representative of P1 Investment Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 752005 to carry out such regulated activities as are involved in the provision of Tide Investment Account. Seccl Custody Limited is the custodian of assets held in Tide Investment Account and is authorised and regulated by the Financial Conduct Authority (firm reference number 793200) and registered in England and Wales under No. 10430958. Registered office 20 Manvers Street, Bath BA1 1JW. Tide, the Tide logo, the Swell, and Do Less Banking are trademarks and trade names of Tide Platform Limited, and may not be used or reproduced without the consent of the owner.