Stay safe from fraud

Scammers can go through bins to find your information.

Always shred documents containing personal, business or banking information before throwing them away.

Anything you post online could be used to target you.

Don't share sensitive information online, and be aware that a scammer may have access to detailed information which they could use to gain your trust.

Always keep your passwords secure and make sure they're only known by you.

For help managing and securing your passwords, search for 'password manager' services so you don't need to write them down.

Scammers can spoof real phone numbers and email addresses.

Never trust someone who has contacted you just because they're using legitimate contact details.

Legitimate organisations have ways of verifying their identity.

At Tide, we always verify our identity in your Tide app when we call you.

If you don't trust who's calling you 100%, end the conversation.

Then contact the person or organisation yourself through their known or public contact details.

Scammers create fake websites and social media profiles to pose as real brands and organisations.

Check whether the site has any online reviews, and go through social media comments to see if they appear legitimate.

If someone knows your personal information, such as your address or banking details, this does not mean that they're legitimate.

Scammers can steal personal information online and from paper documents, and then use it against you.

If someone is selling through an online marketplace, don't trust their online presence.

Always see the goods in person where possible, or you could pay for something you never receive.