Question 1

What is ‘Credit Score Insights?’

Accepted Answer

Credit Score Insights is a simple and affordable Tide feature that lets you see your business credit score. It also provides insights that may be impacting your score, all in the Tide app.

Credit Score Insights can help you to better understand the factors that can affect a score, and the actions you could take to improve yours, as fast as possible.

Question 2

How does Credit Score Insights work and where can I see my dashboard?

Accepted Answer

You can activate Credit Score Insights from the Tide app. We’ll collect the fee as soon as you sign up, and then at the beginning of each month, until you cancel your subscription.

You’ll have access to the Credit Score Insights dashboard shortly after you activate it.

Tap: ‘Finance’ > ‘Credit Score Insights’ > ‘View dashboard’, in the app.

We’ll regularly notify you with changes to your score, and educational tips in the app. You can learn the importance of, and how to build your business credit score from the ‘Knowledge Base’ section of the Credit Score Insights dashboard.

Question 3

What is a business credit score?

Accepted Answer

A business credit score is a number, normally out of 100, that represents how well a business is managing its credit and debt. Scores nearer 0 indicate a higher risk whereas scores closer to 100, represent a lower risk.

Your business credit score is commonly used to assess the risk of lending your business credit.

But may also be used by people or companies when deciding whether to partner with you.

Question 4

Why is my business credit score important?

Accepted Answer

Your business credit score is important because:

A high business credit score means lenders are more likely to approve loans and other credit products, and with lower interest rates. This could save your business money in the long run.
A low business credit score will have the opposite effect. From the funding that is available, it may cost your business more, because of higher interest rates.

Unlike your personal credit score, a business credit score is publicly available. Customers, suppliers, and even other companies can check this with credit reference agencies, like Experian and Equifax, before negotiating contracts or tenders, or quoting insurance for example.

Question 5

How much does Credit Score Insights cost?

Accepted Answer

Credit Score Insights costs just £4.99 per month, and there are no additional fees or interest payments.

You can activate, cancel and reactivate your subscription at any time through your app. While your subscription is active, you’ll always have access to your business credit score.

If you cancel before the end of the calendar month we’ll still charge you subscription fees in full for that month. There will be no pro-rata refund of subscription fees in case of early cancellation.

To manage your Credit Score Insights subscription, go to the ‘Finance’ tab in the app and tap ‘Credit Score Insights’ > ‘View Dashboard’. From there, tap the three dots in the upper-right corner of the screen, and you’ll see the available actions.

Question 6

What can I do if I’m struggling to pay my monthly subscription fee?

Accepted Answer

If you’re unable to pay your monthly fee, you can cancel your Credit Score Insights subscription before the next monthly payment is due.

We’ll stop your access to the feature after the period you’ve already paid for ends. You can then renew your subscription at any time if you choose to.

CREDIT SCORE INSIGHTS

Take action and improve your business credit score

Understand, track, and take action to help you improve your business credit score

Access and track your business credit score from the Tide app

Get insights into your business credit profile and factors affecting the score

Improve your chances of securing favourable funding terms from lenders with a good score

Simple, affordable and easy to use

£4.99 + VAT

Monitor

Cancel and reactivate

Get insights into what’s affecting your credit health

Increase your chances of securing funding

Join Tide in 3 easy steps

How Credit Score Insights works

The all-in-one platform for managing your business seamlessly

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Am I eligible for a Tide business bank account?

You must be over 18

Have a UK-based business

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