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Tide Logo
Tide Logo
Tide Logo

Set up your Own Website email account and registered domain

Do you have Own Website already?

If yes, you can register a domain name for your website and create up to 3 email addresses under it.

Scroll down an learn how to:

  • Register and manage your domain

  • Create and access email addresses

  • Must-knows about your domain and emails

Your domain name

Register your domain name

If you don't have a domain name yet, you can register one through Own Website. You'll see the Domain panel on your Dashboard when you log in:

  1. Click on Pick a domain and use the search option to see if the one you prefer is available

  2. Keep in mind that your domain can end in .com, .biz, .co.uk, .me, .me.uk, .name, .net, .org or .org.uk

  3. Select the domain you'd like to register and follow the instructions from there

For full details, check out the video on the left.

The registration normally takes 2 - 24 hours, and you'll receive an email once it's complete. Meanwhile you can keep preparing your business' website in the Website Builder.

Map your domain to your website

Map your domain to your website

Mapping your domain name to your website means connecting the web address you own, for example, yourdomainname.co.uk, to the place where your website’s files are hosted. This tells the internet which website to open when someone types in your domain name.

  1. In the Website Builder, head to Site Settings > Domain mapping

  2. Click on Map a domain or the red '+' button

  3. Map your domain using your domain provider's control panel. Control panels differ between providers but the process remains the same

See the full domain mapping instructions from our partner - BaseKit.

Must-knows about your domain

Must-knows about your domain

  • For any settings to take effect, you must Publish your website from the Website tab on the left of your screen

  • Your SSL certificate will be issued automatically. You website will start showing as secure within 24 hours

  • If you need any help with your domain, tap Support in the app or email us at hello@tide.co

  • If you've purchased your domain through Own Website and cancel your subscription, you'll keep the domain by the end of the one-year period. If you've purchased it elsewhere, you can keep managing it with the provider

Your email address

Your email address

Create an email address

With your registered domain name, go to your site builder's dashboard and:

  1. Click on Mailboxes in the left-hand menu

  2. Select Create a new mailbox

  3. Enter a username and set a password

Here's an example of how your email address may look: example@yourdomainname.co.uk.

Access your email inbox

Access your email inbox

If you're using Webmail, go to https://mail.hostedemail.com and log in with your email address and password

You can also access your email via apps such as Apple Mail, GMail, Outlook, and Mailbird.

You'll find the set up instructions on your dashboard, under Mailboxes. Follow them to access your email through an email app.

Must-knows about your emails

Must-knows about your emails

  • Email addresses using your domain name are available only for domains purchased through Own Website

  • Your username and password are the ones you create when setting up the mailbox. If you forget them, you can view or reset the password in your site builder's dashboard under Mailboxes

  • Back up your email data. Do this regularly, so you can recreate your correspondence at any time, even if you cancel Own Website in the future

  • Each email account comes with 5GB of storage by default and uses SPF, DMARC, and DKIM authentication methods. These are security tools that help protect your email from being spoofed or marked as spam. They make sure the emails you send are really from you and not from someone pretending to be you

Tide | Do what you love.
Tide Platform Limited (Tide) designs and operates the Tide website and app. Tide is not a bank. Tide is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 under firm reference number 900843 for the issuing of electronic money and the provision of payment initiation services and account information services under the Payment Services Regulations 2017. Tide is also authorised and regulated by the Financial Conduct Authority in relation to its credit and insurance broking activities (firm reference 718743). Tide is incorporated and registered in England and Wales with company number 09595646 and registered office at 4th Floor The Featherstone Building, 66 City Road, London, EC1Y 2AL. Tide offers bank accounts powered by ClearBank® Ltd (ClearBank) (account sort code is 04-06-05). ClearBank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 754568. Eligible deposits with ClearBank are protected up to a total of £120,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme. For further information visit Home. ClearBank Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 754568). Registered Address: ClearBank, Level 27, The Broadgate Tower, 20 Primrose Street, London, United Kingdom, EC2A 2EW. Eligible deposits held in the Tide Business Current Account (powered by ClearBank) are covered by the Financial Services Compensation Scheme (“FSCS”) subject to eligibility. All eligible deposits at the same bank are aggregated to determine the coverage level for each depositor up to £120,000, therefore if you have any other product/services with ClearBank these will be aggregated. To find out more and to check your eligibility please visit: About us . Some of Tide’s members also hold e-money accounts powered by PrePay Technologies Limited (PPT) (account sort code is 23-69-72). PPT is an electronic money institution authorised by the FCA under the Electronic Money Regulations 2011 under firm reference number 900010 for the issuing of electronic money. PPT holds an amount equivalent to the money in Tide current accounts in a safeguarding account which gives members protection against PPT’ insolvency. Tide Cards may be issued by both Tide and PPT, who are licensed by Mastercard International for the issuance of cards. The issuer of your Tide card will be identified on your monthly card statement. Tide Capital Limited is an appointed representative of P1 Investment Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 752005 to carry out such regulated activities as are involved in the provision of Tide Investment Account. Seccl Custody Limited is the custodian of assets held in Tide Investment Account and is authorised and regulated by the Financial Conduct Authority (firm reference number 793200) and registered in England and Wales under No. 10430958. Registered office 20 Manvers Street, Bath BA1 1JW. Tide, the Tide logo, the Swell, and Do Less Banking are trademarks and trade names of Tide Platform Limited, and may not be used or reproduced without the consent of the owner.