Tide Logo

Start Your Business

Business Accounts

Credit

Business Tools

Support


Tide Logo


Set up a direct debit

Automate your payments by sending direct debits from your Tide account.

Cancelled but your payment was still taken?

If the payee continues to collect direct debit payments after you’ve cancelled the mandate, ask for a refund within 24 hours.

  1. Tap the Support icon in the top-right of your app

  2. Tap Messages to chat to our team

If you don't let us know within 24 hours, you can ask us to attempt to recall your payment in the chat instead.