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How to set up scheduled payments

Automate and future-date your payments for one less thing to worry about.

Schedule payments for your supplier invoices

  1. Tap Invoices & Bills > Bills > Pay a Bill

  2. Fill in all the relevant information > Continue

  3. Schedule this payment > select the date you’d like to make the payment

Payment fees

There’s no extra cost to set up a scheduled payment. It costs the same as your normal payment fee, which is 20p for any outside of your plan's free transfer allowance.

Manage your Scheduled Payments

Manage your Scheduled Payments

Change a scheduled payment

To change a future-dated payment or standing order, you’ll need to delete the existing one and set it up again:

  1. Tap Payments > Send

  2. Tap Scheduled payments, find the payment in the list and tap X to delete it

Cancel a repeating scheduled payment

  1. Tap Payments > Send > Upcoming Payments

  2. Select the payment you’d like to stop

  3. Tap Cancel Scheduled Payment > Confirm

Troubleshooting your scheduled payments

Troubleshooting your scheduled payments

Your payment's failed?

  • Your usual account limits apply to scheduled payments. If you need to transfer more than your limit allows, tap the Support icon in the top-right corner of your app to request a limit increase

  • As a security measure, we may limit how much you can send to a newly added payee within the first 3 hours

Your payment's failed multiple times?

  • If a Scheduled Payment fails 6 times in a row, it’ll be considered ‘not needed’, and we’ll cancel it automatically. If you need to, you can set it up again at any time

Your payment's gone through but not been processed yet?

  • Repeat payments are only processed on business days