How to set up scheduled payments

Automate and future-date your payments for one less thing to worry about.

Set up a scheduled payment

Available scheduled payments

A standing order repeatedly pays the same amount at a chosen frequency, such as weekly or monthly.

A future-dated payment goes out once on a date up to a year in the future.

Both are set up in the same way, just choose whether you want it to repeat when scheduling it.

Schedule a payment

Tap Payments > Send > Make a Payment > select a Payee or Pay someone new

Enter the amount and a reference > toggle on Schedule this payment

Choose the frequency and the first date of the payment > Confirm schedule > Authorise

Manage your Scheduled Payments

Change a scheduled payment

To change a future-dated payment or standing order, you’ll need to delete the existing one and set it up again:

Tap Payments > Send

Tap Scheduled payments, find the payment in the list and tap X to delete it

Cancel a repeating scheduled payment

Tap Payments > Send > Upcoming Payments

Select the payment you’d like to stop

Tap Cancel Scheduled Payment > Confirm

Troubleshooting your scheduled payments

Your payment's failed?

Your usual account limits apply to scheduled payments. If you need to transfer more than your limit allows, tap the Support icon in the top-right corner of your app to request a limit increase

As a security measure, we may limit how much you can send to a newly added payee within the first 3 hours

Your payment's failed multiple times?

If a Scheduled Payment fails 6 times in a row, it’ll be considered ‘not needed’, and we’ll cancel it automatically. If you need to, you can set it up again at any time

Your payment's gone through but not been processed yet?

Repeat payments are only processed on business days