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I'm a Tide member. How do I know whether I have a PPS or a ClearBank account?

Are there limits on my account?

You can view your account limits in your app. Go to the 'Accounts' tab > tap 'Details' > 'Аccount Limits'.

  1. Sort Codes: If the sort code is 04-06-05 – the account is with ClearBank, if the sort code is 23-69-72 – it is with PPS

  2. Statements: The footer of members’ statements will give details of the account provider and terms

  3. By requesting an Account Verification Letter (AVL) from Tide

If you’d like to change your account limits, contact us by tapping 'Request Limit Increase' in the 'Accounts' tab.

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Need to get in touch?

Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co