Set up and manage your Tide Business Phone number

Keep your personal and business calls separate with Tide Business Phone Number.

Through an eSIM, you can run your business through your current phone without needing another SIM card or device.

In this guide, we'll show you how to:

Activate your eSIM

Port-in and Port-out your phone number

Manage your Business Phone Number

Choose your Business Phone Number plan

	Business Phone Number	Unlimited Data Boost
Fee	Free for Paid Plan members	£15 + VAT per month
Unlimited calls	check_circle	check_circle
Unlimited SMS	check_circle	check_circle
Data per month	cancel	Unlimited data Unlimited data
Outgoing calls / text	UK UK	UK UK
Incoming calls / text	UK + EEA38 countries	UK + EEA38 countries
Data availability	cancel	Unlimited data in UK + 10GB in EEA38 countries
Cancel anytime	check_circle	check_circle
Instant eSIM activation	check_circle	check_circle

Unlimited calls and SMS are subject to the Acceptable Use Policy

Where you can use your Business Phone Number

Calls and SMS

We don't support outgoing calls or outgoing SMS when you are outside the UK.

You can receive incoming calls and SMS from the UK and 38 specified European countries.

Data

When using your Unlimited Data Boost outside the UK, you'll have access to 10GB data roaming per month. There are no extra roaming charges for using this service in 38 specified European countries.

European countries for calls, SMS and data

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Netherlands, Norway, Poland, Portugal, Reunion (Réunion), Romania, Slovakia, Slovenia, Spain, and Sweden.

Activate your eSIM

You can have one phone number per business, and you can bring a number to Tide or get a new one. To get started, first activate your eSIM.

Step 1: Check if your device supports eSIM

Tide Business Phone Number uses eSIM, a digital SIM card built into your phone, supported by:

iPhone: all models from iPhone XS (2018)

Samsung: most models from the Galaxy S20 series (2020)

Google Pixel: all models from Pixel 3 (2018)

Dial *#06# to check. If your device is compatible, you’ll see an eSIM unique identification number pop up.

Step 2: Upgrade to a Paid Plan if you need to

Tide Business Phone Number is exclusively available and free for all Paid Plan members:

Tap Pay, then tap your Initials in the top-left corner

Tap Profile and Settings > Membership

Scroll down to Manage your plan and tap Make a selection

Step 3: Install your eSIM

To access your menu, you'll need an internet connection:

Tap Admin

On the right side of Products, tap View all > Business Phone

Tap Activate free eSIM and wait for a few minutes until first button turns green and displays Active

Tap Install eSIM and select if you're using an Apple or Android phone

Step 4: If you're an Apple user

Tap Activate now

Follow the on-screen instructions

Step 4: If you're an Android user

Copy the activation code

On your phone, tap Settings > Mobile Network

Tap Add eSIM > Scan QR > Enter details manually

Paste in your activation code and confirm

Set up and manage your Tide Business Phone number

Choose your Business Phone Number plan

Business Phone Number

Unlimited Data Boost

Fee

Unlimited calls

Unlimited SMS

Data per month

Outgoing calls / text

Incoming calls / text

Data availability

Cancel anytime

Instant eSIM activation

Where you can use your Business Phone Number

Calls and SMS

Data

European countries for calls, SMS and data

Activate your eSIM

Activate your eSIM

Step 1: Check if your device supports eSIM

Step 2: Upgrade to a Paid Plan if you need to

Step 3: Install your eSIM

Step 3: Install your eSIM

Step 4: If you're an Apple user

Step 4: If you're an Android user