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How to take out and manage your Credit Flex

This guide shows you how to:

🔗 Take out a Credit Flex loan

🔗 Check your Credit Flex eligibility

🔗 Repay your Credit Flex loan

🔗 Manage your Credit Flex loan

Check your Credit Flex eligibility

Check your Credit Flex eligibility

To determine your Credit Flex eligibility, we look at your company credit score, the revenue and turnover paid into your Tide account, and more.

Your minimum and maximum loan amounts

The minimum amount you can take out for a single Credit Flex loan is £100. The maximum amount, for a single or several combined loans, is not fixed.

Your upcoming payments' eligibility

See if an upcoming transaction qualifies for a Credit Flex loan in your app:

  1. Tap Pay > Send

  2. Select an existing Payee OR enter the recipient’s details.

  3. If you see Pay with Credit Flex, the transaction is eligible

Your past payments' eligibility

See if a past transaction qualifies for a Credit Flex loan in your app:

  1. Tap Pay and select a transaction from your timeline

  2. If you see Cover with Credit Flex, the transaction is eligible

Cover costs with Credit Flex

You can take out a Credit Flex loan to either make a real-time payment or cover the costs of a past transaction.

Cover the cost of an upcoming payment

Before you take out the loan, you'll need the funds to cover the payment in your main account.

To make a payment in your app:

  1. Tap Pay > Send

  2. Select an existing Payee OR enter the recipient’s details

  3. Tap Pay with Credit Flex

  4. Read and accept your Credit Flex repayment terms including interest

  5. Sign the personal guarantee and confirm the loan

Once the loan is confirmed, the recipient will receive the payment from your main account, while we credit the money back to your main account.

Your monthly loan repayments will start the following month.

Cover the cost after you've made the payment

Cover the cost after you've made the payment

You’ve made a payment, and you’d now like to increase your balance:

  1. Tap Pay and select transaction from your timeline

  2. Tap Cover with Credit Flex

  3. Read and accept your Credit Flex repayment terms including interest

  4. Sign the personal guarantee and confirm the loan

Once the loan is confirmed, you’ll receive credit in your main account instantly, and your monthly repayments will start the following month.

Manage your Credit Flex loan

Manage your Credit Flex loan

View your personal guarantee

  1. Tap Finance > Loans

  2. Tap Credit Flex > Manage > Personal Guarantee

A personal guarantee is a legally binding agreement where you as the business owner or director of the company agree to be personally liable for the repayment of the company loan.

Signing a personal guarantee means that if your business becomes unable to pay the monthly instalments, you'll take responsibility for repayment of the loan in your personal capacity.

4 days past the due date

8 days past the due date

45 days past the due date