Breeze through your cash flow management with Credit Flex

Credit Flex is a short-term loan for Tide members that covers 4 or 6 fixed monthly instalments.

This guide shows you how to:

🔗 Take out a Credit Flex loan

🔗 Check your Credit Flex eligibility

🔗 Repay your Credit Flex loan

🔗 Manage your Credit Flex loan

Credit Flex helps you

Spread your business purchases into smaller monthly repayments. Simple. Affordable. Quick.

Plan your cash flow

Avoid balance dips and cover past payments

Ease unexpected costs

Delay making those payments

Pay nothing for a month

Take your time during the first month

Grow your business

Access money to invest in equipment, inventory, etc.

No application needed

We identify which of your costs and payments are eligible

No hidden fees

See every repayment amount and due date in-app

Check your Credit Flex eligibility

To determine your Credit Flex eligibility, we look at your company credit score, the revenue and turnover paid into your Tide account, and more.

Your minimum and maximum loan amounts

The minimum amount you can take out for a single Credit Flex loan is £100. The maximum amount, for a single or several combined loans, is not fixed.

Your upcoming payments' eligibility

See if an upcoming transaction qualifies for a Credit Flex loan in your app:

Tap Accounts > Send

Select an existing Payee OR enter the recipient’s details.

If you see Pay with Credit Flex, the transaction is eligible

Your past payments' eligibility

See if a past transaction qualifies for a Credit Flex loan in your app:

Tap Accounts and select a transaction from your timeline

If you see Cover with Credit Flex, the transaction is eligible

Cover costs with Credit Flex

You can take out a Credit Flex loan to either make a real-time payment or cover the costs of a past transaction.

Cover the cost of an upcoming payment

Before you take out the loan, you'll need the funds to cover the payment in your main account.

To make a payment in your app:

Tap Accounts > Send

Select an existing Payee OR enter the recipient’s details

Tap Pay with Credit Flex

Read and accept your Credit Flex repayment terms including interest

Sign the personal guarantee and confirm the loan

Once the loan is confirmed, the recipient will receive the payment from your main account, while we credit the money back to your main account.

Your monthly loan repayments will start the following month.

Cover the cost after you've made the payment

You’ve made a payment, and you’d now like to increase your balance:

Tap Accounts and select transaction from your timeline

Tap Cover with Credit Flex

Read and accept your Credit Flex repayment terms including interest

Sign the personal guarantee and confirm the loan

Once the loan is confirmed, you’ll receive credit in your main account instantly, and your monthly repayments will start the following month.

Manage your Credit Flex loan

View your personal guarantee

Tap Finance > Loans

Tap Credit Flex > Manage > Personal Guarantee

A personal guarantee is a legally binding agreement where you as the business owner or director of the company agree to be personally liable for the repayment of the company loan.

Signing a personal guarantee means that if your business becomes unable to pay the monthly instalments, you'll take responsibility for repayment of the loan in your personal capacity.

Top up your loan

If you want, you can also add an additional amount to your monthly repayments:

Tap Finance > Credit Flex and choose a payment

Add up to and select the amount

Tap Review loan breakdown > Review terms

Take out a partial loan

You can also take a partial Credit Flex loan for transactions you've already made:

Tap Finance > Credit Flex

Choose a payment that has the option Get xxx towards this payment

Review terms and confirm

To have more than one loan at the same time, you should make at least one monthly repayment on the first Credit Flex you took out.

Days your Credit Flex loan is overdue

4 days past the due date

If you have an Additional Account, we’ll also use that account to collect your monthly instalment

8 days past the due date

We’ll give you a 7-day grace period, starting from the repayment due date, and on the 8th day - you’ll start accruing late interest of 3.3% or 4.25% fixed monthly rate, same as the standard interest rate for your loan. It’s calculated and due over the entire overdue amount

45 days past the due date

In case you didn't reach out, we may forward this to a debt collection agency. We’ll ask you to immediately pay back the rest of the loan, plus any accrued interest