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Get protected with Tide Business Insurance

Your available Tide Business Insurance policies

If your business isn’t eligible, you won’t see a quote in your app. We’re working to make our products available to more businesses.

Employer’s Liability

Covers legal fees and compensation if an employee is injured at work.

Professional Indemnity 

If you give advice or provide services, it covers claims of negligence or mistakes.

Public Liability

Covers you if a member of the public claims injury or property damage.

Tools and materials

Protects the tools and equipment you rely on every day.

Contract works

Protects your building or renovating projects from unexpected damage or losses.

Owned plant

Protects your machinery, construction equipment, and temporary buildings.

Hired plant

Goods in transit

Electronic business equipment

Your insurance documents

Your insurance documents

You'll get these documents

  • Policy Schedule

  • Statement of Fact

  • Employers’ Liability Certificate (if purchased)

  • Policy Wording

  • Payment Schedule

  • Terms of Business

View and download your documents

  1. Tap Finance > Insurance

  2. Tap on a policy and you’ll see its documents in the lower part of your screen

  3. Tap on a document to view or download it

Make a claim

Make a claim

Our insurance is provided by Admiral Business.

You can make a claim anytime through their claims process.

Visit here to get started.

Manage your policies

Manage your policies

Change your policy

You can adjust your insurance after it has started but before it renews.

  1. Tap Finance > Insurance

  2. Select the policy and tap Amend

  3. You'll be redirected to your in-app chat and we’ll guide you from there

You can update your business details such as your address, number of employees and cover level.

Some adjustments may result in a change to your premium price. If this is the case, you’ll see it on the screen before you confirm the change. Your monthly premium will update automatically.

Add your other policies to your app

Add your other policies to your app

You can add any insurance policy you hold with another insurer to your Insurance Dashboard in your app.

  1. Tap Finance > Insurance > Add existing policy

  2. Fill out the details, tap Submit, and you’re ready

Now you can keep track of all your business policies in one place and get in-app reminders 45 days before your policy renewal dates.

Paying for your policy

Paying for your policy

Billing cycle

Policies run annually, and we collect your monthly instalments automatically from your main Tide account.

The first instalment is on your purchase date and may slightly differ in price from your following payments. Following payments are taken out 7 days before this purchase date.

Auto-renewal

All policies are set to auto-renew at the end of the annual term. We’ll send your renewal documents and confirm your renewal price 30 days before your policy renews.

If you don’t want your policy to auto-renew, tap Support in your app to let us know, any time before the new cover period begins.

If a payment fails

If we can't take the payment, we’ll email you to let you know. We’ll keep trying to collect the payment up to and including the start date of your next policy cover month.

If we still can’t collect the payment by this date, your policy will be cancelled with immediate effect, and we’ll email you to confirm this.

Ending your Tide Insurance policy

Ending your Tide Insurance policy

Cancelling your policy

  1. Tap Finance > Insurance

  2. Select the policy and tap Cancel Policy

  3. Select a reason for cancellation and tap Confirm

The cancellation will become effective at the end of the pre-paid month.

After you cancel, we’ll email you a link to safely download your documents for your records.

Closing your Tide Account?

When you close your account, your Tide Insurance policy will be cancelled at the end of the pre-paid month and won’t renew.

We won’t charge you a cancellation fee. Your cover will continue until the end of the current pre-paid month.

After you cancel, we’ll email you a link to safely download your documents for your records.