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Cancelling your Own Website subscription

If you stop paying for your subscription

If you stop paying for your subscription

You’ll still be able to go into the website builder tool and make changes, but you won’t be able to publish them online and your website will not be visible to the public until you restart your subscription.

Don’t forget to back up all your website and email data regularly, so that you can recreate your website and correspondence at any time and in case of cancellation.

If your Tide Account is closed

If your Tide Account is closed

If your account is closed, your website, email, domain hosting and support could be maintained directly by one of our partners instead

Let us know if you intent to keep using your website and we will provide you with more information about the transition process. You’ll then start paying subscription fees directly to the new partner.

Please note that our partners may refuse to provide services to you if your Tide Account was closed due to a breach of applicable terms and conditions, unlawful activity or suspicion of such.