View and change your account limits

To protect our members and stay compliant with regulations, we have the following account limits in place:

Account balance

Monthly transfers, single payments and card transactions

Payments to newly added payees

View and increase your limits

View your limits

Tap Accounts and select your account

Then tap Details > Account Limits

Select which limit you'd like to view

Increase your limits

You can request increases for your account balance, monthly transfer and per-transaction limits:

Tap Accounts and select your account

Tap Details > Account Limits > Request limit increase

We’ll review your request and let you know the outcome

Find it by tapping the Support icon > Messages

Your account balance limit

This is the maximum amount of money you can hold in one of your Tide Business Accounts.

Exceeding this limit can cause restrictions to your account.

If your Tide account is provided by ClearBank

ClearBank accounts have the sort code 04-06-05.

If your balance exceeds your account balance limit, you won’t be able to make any Outbound Payments. This can happen if you’ve received more money in your account than the limit allows. To start making payments again, you must request a limit increase or move money out of your account to one of your choosing.

Tide will never tell you which account to move your money to, including a 'safe account'.

If you are a Tide e-money account holder

E-money accounts have the sort code is 23-69-72.

You can receive payments only up to the balance limit. If someone sends you a payment that will exceed the limit, the payment will be rejected before it enters your account. You can request an account balance limit increase for your Tide e-money account to resolve this, or move money out of your account to one of your choosing.

Tide will never tell you which account to move your money to, including a 'safe account'.

Your monthly transfer limits

This is the limit to how much money you can send via bank transfers in a month.

Once you reach this limit, you won't be able to send any more money via bank transfer for that month.

For multi-business users

The limit applies to each business separately.

For members with Additional Accounts

The limit applies to your main Tide business account plus any Additional Business Account within the same business.

If you move money between accounts you own

Transfers to Additional Business Accounts you might hold under the same business, or to your Tide Instant Saver account, doesn't count towards your monthly transaction limits.

Limit on transfers to your new payees

When you add a new payee, we may limit how much you can pay them within the first 3 hours. Fraudsters often rely on pressure and urgency to trick people into paying new recipients.

The time limit is there to give you a moment to slow down and double-check you’re sending money to someone you can trust.

How the new payee transfer limit works

When you add a new payee, make sure you’ve verified their identity, or call us on 159 if you need advice on whether it is safe to do so

Once you've added the payee, you'll have to wait 3 hours to be able to pay them

After the 3-hour window, you will be able to pay them immediately at any time in the future

This will only affect new payees and won't apply to any of your existing payees

Your card transaction limits

There are limits on your card transactions:

Your daily card payment limit,

Your monthly card payment limit

Your daily ATM withdrawal limit