How to receive international payments

How to get your account ready to accept international payments.

This guide shows you how to:

🔗 Receive money from abroad into your Tide account

🔗 Understand our fees and FX markup rates

Get your account ready for SWIFT payments

What you need for sending international payments

You'll need your SWIFT (Society for Worldwide Interbank Financial Telecommunications) details.

Get your SWIFT details

Tap Pay > select your account from stacked accounts

Tap International account details > > wait for them to be enabled

Select your currency

You'll only get one set of SWIFT account details. If you have more than one Tide account, these details will be linked to your primary Tide account.

Receive international payments into your account

Share your details with the person paying you

Tap Pay > select your account from stacked accounts

Tap International account details > select your currency

Tap Share details to send your IBAN, Bank Identifier Code (BIC), and bank address

The person paying you can then use these details to send you money from abroad

Not receiving your international payment?

This could be because:

They'll need to select the currency before sending the payment. If they send it in GBP, their bank may charge them additional fees

If a payment takes longer to arrive, you should request a Proof of Payment from the sender. They can get this from their bank. When they share the Proof of Payment with you, tap the Support icon in the top-right of your app so our team can look into it for you

All international payments are subject to eligibility criteria. The eligibility criteria is set internally between ourselves and our partner, and we’re not able to disclose this for security reasons

See your statements

Your SWIFT payments are processed through a separate license to your GBP payments.

You'll be able to see them on your monthly statement, and in a separate statement too.

Tap Pay > select your account from stacked accounts

Tap Statements and documents > SWIFT statements

International fees

Your SWIFT transactions are subject to a fee (based on your Tide plan), the interbank exchange rate on the day, and a FX markup.

We collect the fees during payment processing. You'll see them listed in the confirmation screen (when making a payment) and under the transaction details (when receiving a payment).

	Free	Smart	Pro	Max
SWIFT payment	£10 each £10 each	£7.50 each £7.50 each	£5 each £5 each	£3 each £3 each
SWIFT FX fee	1.50% 1.50%	1.25% 1.25%	0.75% 0.75%	0.50% 0.50%

Free

Smart

Pro

Max

SWIFT payment

£10 each

£7.50 each

£5 each

£3 each

SWIFT FX fee

1.50%

1.25%

0.75%

0.50%