Tide Logo

Start Your Business

Business Accounts

Credit

Business Tools

Support


Tide Logo


Securely send dollars

How to get your account ready and make dollar payments.

This guide shows you how to:

🔗 Make USD payments with ACH

🔗 Pay USD to a new payee on mobile

🔗 Pay USD to an existing payee on mobile

🔗 Pay USD from your laptop or PC

🔗 Understand our fees and FX markup rates

Get your account ready to send USD

Get your account ready to send USD

What you need for sending USD

You'll need your ACH details.

The Automated Clearing House (ACH) system is a way to send out electronic credit and debit transfers. It allows payments in the U.S. and internationally.

Get your ACH details

  1. Tap Accounts > Details next to your main account

  2. Tap ACH > enable USD payments

You'll only get one set of ACH account details. If you have more than one Tide account, these details will be linked to your primary Tide account.

Pay someone in USD

Pay someone in USD

Add your payee if they're new

If you're transferring USD to a brand new recipient, you'd need to add their bank details.

  1. Tap Accounts > Send > Send money abroad

  2. Tap +Add recipient and choose if you'd like to pay them in EUR or USD

  3. Select the recipient type (ie. business) and enter the recipient's legal name, routing number, account number, and address

  4. Tap Next > Approve recipient

Pay USD

  1. Tap Accounts > Send money abroad

  2. Fill in the amount in GBP you want to send and the reference

  3. Tap Next and select your recipient from the list

  4. Review the amounts and fees in the Confirmation screen and tap Confirm payment

USD payment won't go through?

USD payment won't go through?

This could be because:

  • If you enter incorrect recipient details, the USD via ACH payment won't be processed and won't show in your transaction history.

  • If you entered the wrong IBAN, it won't go to your payee. If the wrong IBAN you entered exists, the payment may still be processed. To resolve this, tap the Support icon and we'll support you. We'll apply the exchange rate available at the time of the return. This means when the payment is returned to you, it might be a different amount.

  • All USD payments are subject to eligibility criteria. Yours might have failed this eligibility criteria. The eligibility criteria is set internally between ourselves and our partner, and we’re not able to disclose this for security reasons.

USD fees

Your USD via ACH transactions are subject to a fee (based on your Tide plan), the interbank exchange rate on the day, and a FX markup.

We collect the fees during payment processing. You'll see them listed in the confirmation screen (when making a payment).

 
null
Free
null
Lite
null
Pro
null
Max

USD payment fee

5 free, then 20p each

30 free, then 20p each

Free

Free

Free

Free

USD FX fee

1.5%

1.5%

0.5%

0.5%

0.5%

0.5%

0.5%

0.5%