How to use the Current Account Switch Service

The Current Account Switch Service (CASS) is a service that allows you to switch your current account between banks. CASS can help you switch from your old bank to Tide, stress-free.

This guide shows you how to:

🔗 Find the CASS Trustmark

🔗 Understand if CASS is for you

🔗 View the CASS timeline

🔗 Map out the CASS responsibilities

🔗 Switch to and from your Tide account

CASS is for you if

Turnover

You have an annual turnover of up to £6.5 million

Employees

You employ fewer than 50 people

What the bank handles and what you need to handle

The switch from your old bank

With CASS, your old bank will not only close your old account, but:

Sets up redirection for any future payments to your new account

Forwards your payment arrangements to your new bank – Direct Debits, Standing Orders, Payees

You only need to update your business details (for example, if you've changed your address), but you don't need to tell your bank that you are switching to a new bank.

Get your old account's statements, before you switch. Your transaction history won't be transferred to your new account.

Your credit rating

The switch won't affect your credit rating. However, when you open a new bank account, your new provider may run a credit score check which could affect your credit rating.

Your third-party payments

Your old bank will transfer your payment arrangements to your new bank.

However, you might need to cancel and re-authorise any third-party services with your new account details. This could include things like financial comparison websites and money management apps.

It's best to check this after your switch is complete and move anything that hasn't been moved for you.