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Why is my card blocked?

If your card is blocked you may have entered the incorrect card details multiple times when making a transaction. If you entered the wrong PIN, you can reset it at an ATM. First, log in to your Tide app and go to the 'Payments' tab. From here, tap 'Cards', select your chosen card and tap 'Show PIN' to see your PIN. Then enter your card and PIN into an ATM and following the on-screen instructions. If you entered the wrong card details when making an online payment, wait 24 hours and your card will work again.

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