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I've been asked for more information about Shareholders or Directors

Can I apply from outside the UK?

Yes! However, you must have a UK residential address and phone number. Applicants who are not based in the UK may apply for a business bank account, as long as they are directors of a company registered with UK Companies House. In some cases, we may have to complete additional checks in order to process your application.

Don’t forget – you’ll need to switch your App or Google Play store to the UK to download Tide.

Addresses generally fail because the address we’ve received isn’t a residential address, or because the resident hasn’t lived at that address for more than three months.

Here’s what we suggest:

  • Send us the DOBs - confirm these with your shareholders if you need to.

  • Send us any addresses we’ve requested - make sure that the address is a UK you provide a most recent residential address that has been lived in for more than three months.

If we’re still unable to digitally verify a given address we’ll need to see proof of address.

If we’re still unable to digitally verify a DOB, we’ll need to see a photo of valid ID.

*We see a ‘major shareholders' as any shareholder currently holding more than 25% shares in the company.

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