How to use the Current Account Switch Service

The Current Account Switch Service (CASS) is a service that allows you to switch your current account between banks. CASS can help you switch from your old bank to Tide, stress-free.

This guide shows you how to:

🔗 Find the CASS Trustmark

🔗 Understand if CASS is for you

🔗 View the CASS timeline

🔗 Map out the CASS responsibilities

🔗 Switch to and from your Tide account

CASS is for you if

Turnover

You have an annual turnover of up to £6.5 million

Employees

You employ fewer than 50 people

How the CASS process works

Find the CASS Trustmark. All banks and building societies that display the Trustmark have to offer you the same guarantee and follow the same, free process

Open your new account. It can take up to six weeks to open your new account. This is because your new bank (or building society) has to carry out security checks. At Tide this usually takes ten minutes

Agree your switch date. You can choose and agree on a switching date with your new bank or building society. Just make sure that your chosen date isn't a Saturday, Sunday or a UK Bank Holiday.

Wait 7 working days. Your old bank will close your account and transfer your payment arrangements and account balance to your new bank in 7 working days

Your credit rating

The switch won't affect your credit rating. However, when you open a new bank account, your new provider may run a credit score check which could affect your credit rating.

Your third-party payments

Your old bank will transfer your payment arrangements to your new bank.

However, you might need to cancel and re-authorise any third-party services with your new account details. This could include things like financial comparison websites and money management apps.

It's best to check this after your switch is complete and move anything that hasn't been moved for you.