Get 24/7 expert legal advice through your Tide account
Our Plus, Pro and Cashback plan members don’t have to spend hours scouring the internet or pay out of pocket for answers to their legal questions. In fact, these plans come with a 24/7 legal helpline, run by Irwin Mitchell LLP.
Why some of our plans come with a legal helpline
Doing the work you love is what motivates you to own your own business. We want to help you stay compliant in the simplest way possible, so you can focus on the work that truly brings you joy.
That’s why we partner with Irwin Mitchell LLP to provide our Plus, Pro and Cashback plan members with impartial, confidential and independent advice.
Please note that the legal advice is provided by Irwin Mitchell LLP, a law firm we partner with, and not by Tide.
The type of legal support you can get through the helpline
You can get advice on any aspect of UK law. This includes issues relating to your business, as well as domestic or personal legal matters. So, both you and your business are covered.
Some of the topics that Irwin Mitchell covers includes:
- Business and commercial law – contracts, leases and general company law
- Consumer law – dissatisfaction with services or products, and breaches of contract
- Finance and tax law – the legal framework for tax
- Property law – landlord and tenant queries, and support on various property law issues
- Employment law
- Family law
- Personal injury law
- Wills and disputes over estates
You can also get help with extended services, such as filing a trademark or taking legal or tax action, for an additional cost. You’ll need to pass Irwin Mitchell LLP’s professional conflict checks for this.
The legal helpline generally doesn’t review documents, or help start legal proceedings and similar actions.
How to access the legal helpline
You can call the legal helpline 24 hours a day, 7 days a week, 365 days a year, straight from your Tide app.
Plus, Pro and Cashback members
- In your Tide app, tap More > Legal help > Call legal helpline
Members on our free plan
- The legal helpline is only available to Tide Plus, Pro and Cashback members, so you’ll need to upgrade to one of these plans to get access to it. In your Tide app, tap More > Upgrade and choose a plan that works for you
Need a hand choosing? Check out a comparison of each plan. Or, tap Support in your Tide app and start a chat with us to get advice on the best plan for your business.
Not a Tide member?
With the legal helpline, you’ll have peace of mind knowing you’ve got real experts on hand when you need them.