Company Expense Cards

• How do I order Tide Expense Cards and give my Team Members access to the app?
• What can my Team Members do if I choose to give them access to the app?
• Why do I still receive a notification to verify online purchases for my Team Members?
• Can I order an Expense Card for myself?
• How do I freeze a Tide Expense Card?
• Am I eligible for Tide Expense Cards?
• How can I edit my team members' monthly spending limit?
• Will my team be able to spend more with the Expenses app?
• Who can manage Tide Expense Cards?
• How can I add money to the Tide Expense Card?
• My team member has left the company, how do I revoke their access?
• How can I change my team members' monthly spending limit?
• How do I activate my Expense Cards?
• How do I manage my expense cards?
• Can I edit my team members' spending limit as a one-off within the month?
• Why can’t I see Expense Cards in my More menu?
• How much do Team Expense Cards cost?
• How many Team Expense Cards can I apply for?
• How do I cancel a Team Expense Card?

Expense Cardholder Access

• Can Team Members login to multiple companies on the same device?
• How can my team members access the Tide app on a new device?
• How can Team Members change their email address in the app?
• Can my team member use Tide on a desktop/laptop and what device and browser should they use?
• I've got my SMS verification code wrong several times. What should I do?
• I want to add a user, but they already use Tide with a different account. Is this a problem?
• Is it safe to log in with biometrics? What about my personal data?
• I haven't received my verification code. What should I do?
• How can I prevent a team member from seeing my account details?
• What should I do if my team member's phone is lost or stolen?