My payment has been blocked as the business I’m paying is unsupported by Tide, why is this?

As part of our commitment to the security of all Tide members, there are certain business types we are unable to service. 

This is because each business that joins Tide carries a certain level of risk, and we carefully control this through our acceptance criteria to ensure the safety of our members. 

If the business you try to pay is outside of this criteria, we are unable to process your payment.

The business could be outside of this criteria for a number of reasons. Most often this is because it operates in an industry we are unable to support, such as gambling. It could also be because the business is funded fully or in part by donations, which creates a higher level of risk as we are unable to verify the source of these funds.

You can find our full list of acceptance criteria here.