Is it free to set up a scheduled payment or standing order?

Setting up scheduled payments and standing orders is free, but our standard 20p per transfer fee* will apply when payments are going out.

If you’re on our Lite plan, you will get 5 free monthly transfers. If you’re on one of our paid plans, this fee will apply only if you’ve exceeded your free transfers allowance. You can see how many free transfers are included in each plan here.

* The payment fee (20p) is automatically deducted. For Outbound transactions, you’ll see the amount plus this fee on your confirmation screen. Inbound payments will arrive minus the fee.

When you're on hybrid billing, we won't immediately charge you the fee for:

• All your Faster Payments

• CHAPS you receive

• Direct Debits you send

• Bankers' Automated Clearing Services (BACS) – that includes Direct Credits – you receive

When confirming the transaction, you’ll see on the transaction screen an icon noting that we'll keep track of these fees all through the month. On the 2nd of the following month, we'll collect them as an aggregated total.

Hybrid billing is now available to some of our new members. If you are billed in-line with each transaction and see the fee appear within the transaction screen, then you're still not on hybrid billing.